Legal & Policies

Privacy Policy

At DevSonix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase our services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Business information provided by you
• Project requirements and details
• Payment-related information required to process transactions

Payment information is securely handled by trusted third-party payment service providers such as PayHere. DevSonix does not store your complete payment card details.

How We Use Your Information

We may use collected information to:

• Provide requested services
• Communicate with customers regarding projects and inquiries
• Process payments and manage transactions
• Improve our services and customer experience
• Provide technical support and updates

Information Sharing

DevSonix does not sell, trade, or rent customers' personal information.

We may share information only when necessary with trusted service providers, including payment gateways and hosting providers, to provide our services effectively.

We may also disclose information if required by law or legal authorities.

Data Security

We implement reasonable security practices to protect customer information from unauthorized access, misuse, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and provide better services.

Policy Updates

DevSonix reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

For any privacy-related questions, please contact:

Terms & Conditions

Welcome to DevSonix. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to these terms.

Services

DevSonix provides IT-related services including:

• Website Development
• Web Applications
• Software Development
• UI/UX Design
• IT Student Help
• CV Writing
• Other customized IT solutions

Project Requirements

Clients are responsible for providing accurate information, requirements, content, and necessary resources required to complete the project.

Project timelines may vary depending on project complexity, requirements, and client feedback.

Payments

Clients agree to make payments according to the agreed payment plan between DevSonix and the client.

Payments must be completed according to the agreed terms before final delivery of services or project handover.

Orders and Cancellation

DevSonix reserves the right to refuse or cancel a project request due to technical limitations, incomplete information, or other valid reasons.

Cancellation and refund requests will be handled according to our Refund Policy.

Intellectual Property

All website designs, software, source code, and digital materials created by DevSonix remain the property of DevSonix until full payment has been completed unless otherwise agreed.

After full payment, ownership rights will be transferred according to the agreed project terms.

Third-Party Services

DevSonix may use third-party services such as payment gateways, hosting providers, APIs, and software tools to deliver services.

DevSonix is not responsible for issues caused by third-party service providers.

Changes to Terms

DevSonix reserves the right to update these Terms and Conditions at any time. Updated terms will be published on this page.

Contact Us

For any questions regarding these Terms and Conditions:

Refund Policy

Thank you for choosing DevSonix for your software and digital solutions. We are committed to providing high-quality services and ensuring customer satisfaction.

Service Payments

DevSonix provides digital services including website development, software development, UI/UX design, and other IT solutions. Payments made for our services are based on the agreed project scope, requirements, and payment terms discussed with the client.

Refund Eligibility

Refund requests may be considered in the following situations:

• If the requested service has not been started and the refund request is approved by DevSonix. If DevSonix is unable to provide the agreed service due to unavoidable circumstances.
• Refund eligibility will be evaluated based on the project status, completed work, and agreements between DevSonix and the client.

Non-Refundable Payments

Payments may not be refundable once:

• Development work has already started.
• Design, development, or other project resources have been allocated.
• The client has approved completed project milestones.
• Digital products, software, or customized solutions have been delivered.

Refund Processing

If a refund request is approved, DevSonix will process the refund within a reasonable timeframe.

The time required for the refunded amount to appear in the customer's account may vary depending on the payment provider or financial institution.

Contact Us

If you have any questions regarding this Refund Policy, please contact us: