Frequently Asked Questions

Our website provides two distinct, explicitly defined rate cards: LKR for our clients within Sri Lanka, and USD for our international clientele. These represent dedicated market rates rather than a live, fluctuating currency exchange calculation. You can toggle between them instantly in the header, and your selection is saved for future visits.

The listed figures represent baseline starting packages for clearly specified deliverables. Once we discuss your exact page requirements, custom integrations (e.g., specific payment gateways, ERP syncs), and content readiness, we provide a transparent, itemized quotation with locked-in milestones.

No. Our base POS pricing covers the one-time software licence, local database configuration, receipt layout customization, and staff training. Hardware peripherals such as Windows desktop computers, ESC/POS thermal receipt printers, USB barcode scanners, and cash drawers are scoped and invoiced separately if you do not already possess compatible equipment.

For Sri Lankan merchants, we routinely integrate PayHere, WebXPay, and direct commercial bank gateways (e.g., Commercial Bank, Sampath, Seylan), alongside Cash on Delivery (COD). For international stores, we integrate Stripe and PayPal. Gateway activation is subject to the client meeting the respective provider's merchant eligibility and standard KYC requirements.

We uphold strict ethical standards. Our educational division provides brief analysis, conceptual tutoring, academic structuring advice, IEEE/Harvard referencing assistance, and proofreading feedback. We teach and guide students so they can master their coursework independently; we do not engage in contract cheating, exam impersonation, or ghostwriting.

Remote support is conducted strictly with your real-time visual consent using encrypted tools like AnyDesk or TeamViewer. You can see everything the technician does on screen and can disconnect immediately at any point. We never ask for or store passwords through our website.